Terms & Conditions
Online Terms & Conditions
Terms and conditions relating to use of this website
Welcome to www.gbjewellersmalta.com. The following are the rules and “Terms and Conditions” for the use of our website and services offered on this site. ‘You’ referring to the consumer/user of this site, ‘site’, ‘GB Jewellers’, ‘US’ refers to the website owner.
gbjewellersmalta.com is run and owned by us as a sole trader under the name GB Jewellers having the following business address 451, Fleur-de-lys road Birkirkara, Malta, Europe.
Anyone making use of the Site must agree and follow the terms and conditions listed below and it is our understanding that you have taken your time to read the Terms & Conditions of Use hereunder and have agreed to abide by them. If you do not agree with any or all these terms and conditions kindly refrain from using this Website, any further.
All purchases done through this Website shall be covered by the terms and Conditions of this Website.
GB Jewellers reserves the right to amend, add or remove any of the terms and it is up to you, the consumer, to periodically re-read these terms and conditions in order to identify any changes to these conditions which we might have affected. If it is determined that you violate any of the terms listed GB Jewellers may terminate your use of this site, cancel any order and/or take any legal action against you.
By using the site, you are requesting the purchase of any product including jewellery, watches, gifts and any other item listed in the product list. Your purchase is a form of binding contract between you as the consumer and us as GB Jewellers and is subject to the site terms and conditions and the governing laws.
Users of the site must be 18 years and over and have a legal method of payment. Any unauthorised use of this site which is deemed illegal will be investigated and legal proceedings against the user could be instituted if such illegal action results.
GB Jewellers can deliver most goods worldwide. Items are shipped from Malta, Europe.
Local delivery takes up to 3 days from receipt of confirmation of the order. For overseas orders please allow 7-15 days, from receipt of confirmation of the order, for delivery unless otherwise specified in the case that the option for express delivery has been chosen.
Malta and Gozo under €50 - €5
Malta and Gozo over €50 - Free
Europe – Jewellery and Watches under €100 - €10
Europe – Jewellery and Watches over €100 - Free
International – Jewellery and watches under €100 - €15
International – Jewellery and watches over €100 - Free
International small items €10
International Bulky Items To be confirmed
Return, Refund and Exchange Policy
Returning an Item
Products purchased through the GB Jewellers website may be returned for a full refund within 15 days of receipt of the product. Product must be returned unused and in the same original packaging and condition it was received. Please note that refund will not include any shipping charges which were incurred.
Products purchased from the GB Jewellers website may be returned to be exchanged with another product within 30 days of receipt of product. Product must be returned unused and in the same original packaging and condition it was received.
Items which cannot be returned - All earrings due to hygiene purposes;
Custom made jewellery;
Items on Sale and Clearance items;
An exception to this rule shall apply if the product is defective, damaged or not as specified in the product description. The cost incurred to return the item is to be borne by the client. Proof of postage with receipt must be provided such that it is recommended to send via registered post.
Customers who wish to return any products must send an e-mail to firstname.lastname@example.org. We will then contact you with information on how to proceed.
Credit Card Charges
Once you have placed your order your credit card will be charged. If we are not able to fulfill your order for any reason whatsoever your credit card will be refunded.
Refunds, where possible, are done on the same payment method which was primarily used in the initial payment.
451, fleur-de-lys Road
All orders are sent out in their appropriate packaging to ensure the item is not damaged in transit. Excuse any damage to the packaging that can occur during shipping.
GB Jewellers shall not be liable for any loss or damage of any product.
This site was built to the best of our abilities; errors and interruptions can occur from time to time. Please be advised that all products are on an ‘as is’ and ‘if available’ basis. Also, GB Jewellers does not guarantee that any download from the site will be free from any viruses, malware or destructive features.
GB Jewellers reserves the right to withdraw or terminate the use of the website at any given moment in time it deems necessary. This may be done without any prior notice to the users.
GB Jewellers reserve the right to cancel your order if:
Insufficient stock is available to fulfil your order as requested;
Delivery to your area is not possible for the item ordered;
One or more of the items you ordered was priced incorrectly due to human error or because of a fluctuation in the prices of precious metal or gems;
If your order is not accepted, you will be notified by e-mail or by telephone and a credit for the purchase amount will be affected to your account as soon as possible not exceeding 30 days of your order;
You are not entitled for any compensation for any disappointment or loss suffered due to the failed order;
All prices listed are inclusive of 18% VAT and exclude any duty, Tax or Higher VAT rates which may be applicable in any foreign country. Prices listed are exclusive of any shipping costs that may be incurred. These will be added to the total bill at the end of your purchase.
Prices are shown in Euro, and payments are to be done in Euro. GB Jewellers reserves the right not to accept payment in any other currency apart from Euro.
GB Jewellers reserves the right to vary any prices and rates if the price of the raw material changes. Prices may also vary in the event of changes in exchange rates, if the rate f local tax changes or for any other reason deemed in our discretion to merit such variation.
Products appearing on this website are mainly of the actual product being sold. In some cases, stock images used as some products are custom made or handmade therefore, they can differ slightly from the image provided. If a product is visibly different to the one ordered on this website, we shall contact you and provide with the actual image of the product which is going to be sold and delivered to you in order to ensure that it is to your liking. Such could be the case when a certain item is out of stock.
It is important that you read the description accompanying the image of the item on this website since images may be deceiving especially in terms of size. The material used for all jewellery is listed in the product description, therefore GB Jewellers is not liable for any skin irritations or problems arising through misuse or suffocation with our products.
Intellectual Property and Copyright
Any intellectual property on the site including but not limited to pictures and information will remain the property of GB Jewellers and cannot be used or copied for any purpose without the express authorisation in writing of GB Jewellers. You can only use the information provided on the site for your own personal use in order to affect a purchase.
Third Party Affiliations
Our website may contain links to other third-party websites which have no relation to GB Jewellers. These may be listed only for information purposes. GB Jewellers has no control, and is not liable for any information or products on these websites and any harm that these may cause.
GB Jewellers reserves the right to terminate the subscription or cancel any orders done by you without any prior notice if deemed necessary by us in any of the following instances:
When user is in violation of any of the terms listed,
When we suspect that you are about to or have already engaged in any illegal or fraudulent activity involving this website
When you fail to make any payment, which is requested by us
When you fail to provide any information requested by us within a reasonable time
Governing Law and Jurisdiction
GB Jewellers is based in Malta.
These terms and conditions shall be interpreted and the relationship between the user and GB Jewellers shall be governed by the Laws of Malta.
Any dispute between the parties (the consumer and us) arising out of or relating to these terms and conditions shall be subject to the jurisdiction of the Courts of Malta. If any of these terms and Conditions are declared invalid at law, the remaining terms and conditions shall still be valid and enforceable.